A: That’s up to you! We encourage you to call ahead (just like making a regular appointment) if you want to see and stick with the same doctor. If you don’t make a request, we will put you with our first available doctor to make sure you are seen quickly and efficiently. Our non-appointment system is designed with our clients busy lifestyles in mind, and we will work hard to make sure that your needs are met. Our veterinarians are available 7 days a week!
A: Our doctors are trained in veterinary school to recommend the best treatment possible for your pet, which unfortunately is often time the most expensive. However, there are always options, and we encourage you to be frank in your discussion with the doctor so that they can work out the best individualized treatment plan for your pet. Remember, the final treatment decision is yours, and our doctors understand circumstances vary between individuals and are committed to meeting your needs.
A: Modern medicine has blessed us with lots of options for protecting our pets from some of the most common diseases. What’s right for your pet may not be what’s right for your friends/neighbors, so our staff will discuss your pets’ lifestyle to determine the optimum combination. Remember, the final decision about what goes into your pet is yours. Our job is to inform you about what’s available, and help you make an educated decision.
A: Absolutely! The busiest times are on the weekend and right before the doctors hours end at night during the weekdays. The slowest times (and the best times to come in) are during the weekdays, especially from 10 a.m. to 5 p.m. Of course we know when the busy times are and we are staffed accordingly so that no matter when you come in, the wait time should be minimal.
A: Yes! We have assistants who are here throughout the night checking on and taking care of not only the hospitalized animals, but also the animals that are here boarding. Should a problem arise during the night, a veterinarian is always on call for any animal that is in the building.